Refferals

Referral Information to Patients
You have been referred to a specialist treatment by your GP.

Your doctor normally refers for the following reasons:

  • • If the treatment for your condition is outside the scope of general practice discipline and may require an intensive and prolonged specialist treatment.

    • If your doctor thinks that, you would benefit from a second opinion.

    • If further specialist tests are required to confirm your doctor’s diagnosis or to investigate your symptoms further to establish a diagnosis.


If you were referred to an NHS specialist
Our practice will send the referral letter to the relevant department. The consultant according to his/her workload will prioritise the letter. You will be sent an acknowledgment with 2-4 weeks, in this letter the hospital will advise you about the estimated waiting time.

Please see your doctor again if you think that your condition has deteriorated or new symptoms have appeared. Your doctor may treat you or may choose to ask for expediting your appointment if there was a clinical reason to justify the request.

The consultants according to their workload will again prioritise this request.If your appointment was not convenient to you then please contact the hospital / Appointments Department to change the date not the practice.


If you were referred to a specialist privately
You will be responsible for booking the appointment and funding.

Booking your appointment: Private consultants have different arrangements to making appointments, this varies according to the individual. Your Doctor will normally provide you with a number to contact the consultant’s secretary to make the appointment. We usually refer to the Runneymede Private Hospital in Chertsey Tel: 01932 877800. You could contact this number (or another number if it was a different hospital) and quote your consultant’s name and speciality to make an appointment. However, you may ring the consultant’s NHS secretary in his NHS hospital who will advise you about the private arrangement of her consultant.

Please remember to take your referral letter by hand when you see your specialist.

Funding: If you are not self funding and hold a private insurance policy, then it is advisable to check with your insurance before making any arrangement. This is particularly important if your doctor has referred you to a test. Depending on your insurance policy, many UK insurance companies choose not to fund GP’s referrals to diagnostics relying on the NHS comprehensive services, please check before you go. Most international insurance policies cover family medicine (GP), however, the level of cover may vary. Please check with your insurance before you have any test.

After you see your specialist and following your discharge and receipt of the hospital bill, your insurance company will send you a claim form, please fill in your parts of the form. Bring in your form to the front desk at our practice and leave it for the doctor to complete. This usually takes between 1-2 weeks. This service is a non-NHS service; the practice may charge you for it. Please do not ask you doctor to fill in your form before you see your consultant to avoid having to fill in more than one form.


While you are seeing your specialist Privately or on the NHS
  • • Your consultant may see you in a provisional assessment consultation
    • He/she may choose to run tests and ask to see you again
    • He/she will advise you about the future plan and explain any intended procedure.


Please do not
  • • Ask you doctor about the results of the tests sent by your consultant. Please do not be misled if any one advises you “go to your GP to have the results”. In medicine, the results of any test will go back to the requester and not to the GP.

  • • Ask your GP for new specialist treatment without written evidence from the specialist to avoid any possible error.

    The consultant will write to your GP in the following conditions
    • • When you are discharged completely back to the GP’s care. In this case results of tests taken will be reported.

    • • If your consultant thinks that, you need to start or change your medications. He/she will advise your GP if he/she is agreeable to start this new drug. Your GP will assess the condition including your other illnesses and medications and will subsequently issue the new treatment it was appropriate and safe.

    • • If your consultant requires further information.

    • • If the consultant thinks that your condition is outside his discipline.

      What happens after your GP receives the consultant’s letter
      • • The consultants advise your GP about your condition including any tests undertaken and will explain why they think that any new treatment is necessary. They will ask the GP if is agreeable to start this new drug. Your GP will assess the condition including your other illnesses and medications and will subsequently issue the new treatment if it was appropriate and safe.

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